Question 1

How much is shipping? When can I expect to receive my order?

Accepted Answer

Shipping is SGD$5 for registered mail and SGD$2 for normal mail. 
 
For registered mail, we will be using Qxpress. Delivery is usually 1-2 working days. The camera will be delivered right to your doorstep and you will be able to track the mail! 
 
For normal mail, we will be using Singpost. Delivery is usually 5-7 working days. The camera will be delivered to your letterbox. It will not be trackable.

Question 2

Are the cameras new or preloved?

Accepted Answer

99% of what we sell are preloved. However, we have rigourous testing procedures by our professional to ensure that our cameras are of top quality before we sell them. All our cameras are film-tested, and you can view the test shots before purchasing!
 
As of Dec of 2020, there are only a few companies still making film cameras. With Nikon discontinuing the F6, the only company making film cameras now are Leica which start at about SGD$1.5k for the body alone and the lens would run you another SGD$1k.
 
The other cameras being made new are toy cameras, which do not have a great quality. The lenses are not the best.

Question 3

Does the cameras have a date imprint function?

Accepted Answer

Date imprint function allows one to print the date on the negative. However, many of the date functions on cameras stop at 2019. So as of Jan 2020, the date backs on many of these cameras are useless now as they are unable to imprint the actual date on the film.
 
However, we do sell cameras with the date imprint function. DM us for more information and we will be glad to help you!

Question 4

How long is the warranty?

Accepted Answer

Warranty is 40 days from date of receipt of the camera. For full details, please check out our Store Policy here: filmm.io/store-policy.

Question 5

How do I get the images? Where do you recommend me to develop my film?

Accepted Answer

You would have to develop and scan the film at one of the labs and they would send you a file that you can then download to see your photos!
 
We recommend developing at Whampoa Color Center due to the amazing service and fast turnaround time (in our experience, it is one day!). the other options are Triple D and Konota labs. There addresses can all be found below.
 
WCC: 272 Balestier Rd, Singapore 329723
Triple D: 175 Bencoolen Street #01-07 Burlington Square, 189649
Konota: Peninsula Plaza (Peninsula) #01-26, 111 North Bridge Rd, S 179098
 
We do not recommend developing at the photo labs found in malls as they are much more expensive and take a much longer time to give you back the images.

Question 6

I can't seem to find an answer here! Who can I contact?

Accepted Answer

Please DM us on Instagram at @filmm.io and we will be more than glad to help you with your query.

Frequently Asked Questions

How much is shipping? When can I expect to receive my order?

Are the cameras new or preloved?

Does the cameras have a date imprint function?

How long is the warranty?

How do I get the images? Where do you recommend me to develop my film?

I can't seem to find an answer here! Who can I contact?